Privacy Policy
Privacy Notice
Last Updated: December 1, 2024
Eatsy, Inc. (hereinafter referred to as the "Company," "we," or "our") values your privacy. This Privacy Notice explains how we collect, store, use, and share your data when you use our services (the "Services"). By agreeing to this Privacy Notice, you authorize us to process your personal data for the purposes outlined herein, including features such as no-show risk prediction, to optimize your experience and enhance platform functionality.
For inquiries, please contact us at: eason.jen@eatsy.tech.
Key Highlights
- What data do we collect? We may collect personal data based on your interactions with Eatsy’s Services, such as during registration, booking, and reviews.
- Sensitive data handling: We do not actively process or request sensitive personal data.
- Third-party sources: We may obtain data from public databases, marketing partners, and social media platforms to improve our Services.
- Purpose of data use: Includes providing services, risk management, deposit adjustments, and behavioral analysis.
- Data sharing: Data may be shared under specific business or operational contexts.
1. Data We Collect
1.1 Personal Information
We collect information you provide during registration, booking, or other interactions with the Services, which may include:
- Name, gender, phone number, email address, and preferences;
- Records related to bookings and reservations.
1.2 Booking and Behavioral Data
To enhance platform accuracy and fairness, we collect and analyze your booking behavior, cancellation history, and attendance records. This helps the platform predict no-show risks and adjust deposits, reducing no-show incidents and optimizing merchant resource utilization.
1.3 Location and Device Information
We may collect location data, operating system details, browser type, and other device-related information to provide location-based services. You can manage these permissions through your device settings.
2. How We Process Your Data
2.1 Purpose of Data Processing
We process your personal data for the following purposes:
- Providing and improving platform services;
- Managing booking risks, predicting no-show risks, and adjusting deposits;
- Complying with legal obligations and preventing fraud.
3. Data Sharing Scenarios
3.1 Business Needs and Transfers
In cases of mergers, sales, reorganizations, or other business transactions, we may share your data while ensuring your privacy is protected and adhering to legal data processing requirements.
3.2 Third-Party Collaborators and Data Security
We may share data with third parties that provide data analysis, booking management, or platform maintenance services. All data sharing is limited to essential purposes such as no-show risk management, two-way reviews, or service improvement. We implement robust security measures to protect shared data.
4. Your Privacy Rights
Under applicable privacy laws, you have the following rights:
- Access, modify, or delete data:You may request access to, modification of, or deletion of the personal data we store.
- Withdraw consent:You may withdraw consent for no-show risk assessments at any time, though this may affect your booking experience on the platform.
- Privacy rights:Under GDPR and related laws, you have the right to access, correct, delete, restrict processing, and object to the processing of your data.
5. How We Protect Your Data
We employ advanced technology and rigorous management practices to safeguard your data, preventing unauthorized access, use, or disclosure. Our security measures are regularly reviewed and updated to meet the highest industry standards. While we strive to mitigate risks, inherent risks in online data transmission and storage persist. We remain committed to ensuring the safety of your information.
6. Do We Collect Data from Minors?
We do not knowingly collect or market to individuals under the age of 18. If we discover that we have collected personal data from a minor, we will promptly delete it. If you have any concerns, please contact us at: eason.jen@eatsy.tech.
7. Updates to This Notice
We may update this Privacy Notice periodically to reflect changes in policies or legal requirements. Updates will take effect immediately upon publication. Please review the latest version regularly.
8. Contact Us
If you have any questions, suggestions, or need further assistance regarding this Privacy Notice, please contact us through the following channels:
- Company Name:Eatsy Inc.
- Email: eason.jen@eatsy.tech (We will respond within 7 business days.)
- Mailing Address:7F, No. 53, Sec. 4, Zhongxiao East Road, Da’an District, Taipei, Taiwan, 106
- Office Hours:Monday to Friday, 9:00 AM – 6:00 PM (excluding public holidays).