Terms of Service
Eatsy Terms of Use
Last Updated: December 1, 2024
Welcome to Eatsy! These Terms of Use (hereinafter referred to as the "Terms") constitute a legal agreement between you ("User" or "you") and Eatsy Inc. (hereinafter referred to as "Eatsy" or "we"), governing your use of the Eatsy platform (the "Platform" or "Services"). These Terms apply to all features and services provided by the Eatsy Platform, ensuring the rights and obligations of both Users and the Platform.
1. Service Overview
Eatsy is a web-based platform for restaurant reservations and sharing dining experiences. Users can use the Platform to book tables, browse restaurant information, share personal reviews and photos, and participate in a two-way rating system. Eatsy solely provides information and reservation functionalities and does not assume responsibility for the actual operations of restaurants.
2. User Eligibility
You must be at least 18 years old and possess full legal capacity to use the Platform. If you are under 18, you must obtain consent from a parent or legal guardian and use the Platform under their supervision. By using the Platform, you confirm that your actions will comply with all applicable laws and regulations.
3. Account Registration and Security
3.1 Registration Information
When registering an account, you are required to provide accurate, truthful, and complete personal information, including but not limited to your name, contact details, and a valid email address. You agree to promptly update your information in case of changes to ensure uninterrupted service.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for preventing unauthorized access to your account. Eatsy is not liable for any loss or damage arising from unauthorized use of your account. If you notice any suspicious account activity, please notify Eatsy immediately.
4. User Conduct
4.1 Legal Behavior
You agree that all actions on the Platform will comply with applicable laws, regulations, and these Terms. You further agree not to engage in the following:
- Posting false or misleading information;
- Sharing defamatory, discriminatory, threatening, or privacy-violating content;
- Uploading violent, obscene, hateful, or offensive material;
- Introducing viruses, malware, or engaging in disruptive behavior on the Platform;
- Engaging in unauthorized commercial promotions or advertisements;
- Collecting or storing personal data of other Users without authorization;
- Attempting to interfere with or disrupt the normal operation of the Platform.
4.2 Responsibility
You are solely responsible for your conduct and the content you post on the Platform. Any violations of these Terms or unlawful actions resulting in damage or disputes will be your sole liability. Eatsy reserves the right to take action against violations, including but not limited to restricting account features, suspending, or terminating accounts.
5. User-Generated Content
5.1 Content Submission
Users can post reviews, photos, and other dining-related content on the Platform. You affirm that all content you upload is either your original creation or legally authorized and does not infringe upon the rights of any third party.
5.2 License Grant
By posting content on the Platform, you grant Eatsy a royalty-free, worldwide, perpetual, non-exclusive license to use, display, distribute, adapt, and promote the content for Platform operation and improvement purposes. This license remains effective even after you delete the content or terminate your account.
5.3 Content Management
Eatsy reserves the right to modify, hide, or delete content that violates these Terms without prior notice. Eatsy may also take action against violators as deemed necessary.
6. Restrictions on Use of the Platform
6.1 Prohibited Actions
You are prohibited from reverse engineering, hacking, decompiling, or extracting any code or data from the Platform. Unauthorized access, modification, or usage of the Platform constitutes a violation of these Terms.
6.2 Service Modifications
Eatsy reserves the right to modify, update, or discontinue parts or all features of the Platform at any time without prior notice. Eatsy is not liable for interruptions caused by maintenance, updates, or other reasons.
7. Data Protection and Privacy
7.1 Data Collection
Eatsy collects and uses user data, such as basic information, reservation history, and platform interaction data, in accordance with its Privacy Policy. All data collection and usage comply with privacy regulations and your consent.
7.2 Privacy Rights
Eatsy is committed to protecting user data in line with its Privacy Policy, sharing data only when necessary for service delivery or as permitted by law. Please review our Privacy Policy on the Platform for more details.
8. Limitation of Liability
8.1 Third-Party Services
Eatsy acts solely as an information and reservation platform and is not responsible for the actual services, products, or operations of restaurants. Any issues with restaurant service quality or products should be addressed directly with the restaurant.
8.2 Disclaimer
Eatsy provides its services "as is" and does not guarantee availability, accuracy, or fitness for any particular purpose. Eatsy is not liable for losses or damages resulting from technical issues, system failures, or force majeure events.
8.3 Indirect Damages
Eatsy is not liable for any indirect, special, incidental, or punitive damages arising from the use of the Platform.
9. Technical Support and Service Interruptions
Eatsy strives to ensure the Platform operates smoothly but does not guarantee uninterrupted service. Eatsy is not liable for temporary interruptions or technical issues due to maintenance, updates, or force majeure events.
10. Service Changes and Updates to Terms
Eatsy reserves the right to update, modify, or discontinue services at any time. In case of significant changes to these Terms, Eatsy will notify Users in advance. Continued use of the Platform after updates constitutes acceptance of the new Terms. If you do not agree to the updated Terms, you may discontinue using the Services.
11. Termination of Services
11.1 User-Initiated Termination
You may terminate your account at any time by contacting Eatsy customer support. Eatsy will process the termination after verifying your identity.
11.2 Platform-Initiated Termination
Eatsy reserves the right to terminate, restrict, or suspend any account without prior notice for the following reasons:
- Violation of these Terms;
- User actions causing harm to the Platform or other Users;
- Use of the Platform for illegal activities;
- Situations requiring termination to maintain the Platform's security, lawful operation, or the interests of other Users.
11.3 Post-Termination Obligations
Upon termination of your account:
- You will immediately lose access to the Platform;
- Eatsy is not obligated to retain your data and may delete associated content;
- You must destroy any data or content obtained through the Platform.
11.4 No Liability
Eatsy is not liable for any losses or inconveniences resulting from account termination or service restrictions.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Taiwan.
12.2 Amicable Resolution
In the event of a dispute arising from these Terms, both parties shall first seek to resolve the issue amicably. During negotiations, both parties shall continue fulfilling non-disputed obligations under these Terms.
12.3 Dispute Resolution Mechanism
If amicable resolution fails within a reasonable time (typically 30 days), both parties agree to submit the dispute to the Taipei District Court in Taiwan, which shall have exclusive jurisdiction.
13. Contact Information
For questions, suggestions, or further assistance regarding these Terms or the Eatsy Platform, please contact us:
- Company Name:Eatsy Inc.
- Email: eason.jen@eatsy.tech (We will respond within 7 business days.)
- Mailing Address:7F, No. 53, Sec. 4, Zhongxiao East Road, Da’an District, Taipei, Taiwan, 106
- Office Hours:Monday to Friday, 9:00 AM – 6:00 PM (excluding public holidays).