Reservation

Please read the following carefully. Submitting a booking request does not confirm your booking; your booking is confirmed only once payment is complete and you have received our confirmation. By completing a booking, you confirm that you have read and agree to the following. 01｜Course NT$1,200 per person, no service charge, including four desserts and one cup of tea. Reservations only, limited to 8 guests per sitting. 02｜Sittings Two sittings every Saturday and Sunday: - 13:00–14:30 (seating from 12:50) - 16:00–17:30 (seating from 15:50) We begin on time. Late arrivals will be served according to the progress of the course, and the full sequence and pace cannot be guaranteed. Guests who have not arrived 20 minutes after the sitting begins will be treated as no-shows, and the payment will not be refunded. If you expect to be late, please contact us as early as possible. 03｜Seating The room has a single long counter with 8 high stools, shared with other guests; seats cannot be chosen. There is no other seating and no accessible seating, and the meal lasts about 90 minutes. If you are unable to use a high stool or to remain seated for an extended period, we regret that we are unable to host you. Thank you for your understanding. 04｜Booking and Payment - Bookings for the following month open at 20:00 on the 16th of each month. - Bookings are accepted only through the online booking system, not by direct message. Up to 2 guests per booking. - Please pay the full amount by bank transfer by the deadline shown in the booking system. We currently accept bank transfer only; cash, credit cards and e-payments are not accepted. - If you do not receive payment details after booking, please contact us via Instagram or email. Please do not submit duplicate booking requests. - Your booking is confirmed only after we have verified your payment and sent a booking confirmation. Bookings not paid by the deadline will be cancelled automatically. - A waitlist place does not confirm a booking. Once notified, please complete payment by the deadline; if payment is not received in time, the seat will be offered to the next guest on the waitlist. 05｜Cancellation and Rescheduling We prepare ingredients according to the number of guests booked, so cancellations must be made within the deadline. - Cancellations made by 23:59 on the 4th day before your dining date: payment refunded, less bank transfer fees. Example: for a booking on Sunday, November 15, cancellation must be made by 23:59 on Wednesday, November 11. - Late cancellations or no-shows: payment will not be refunded. - Rescheduling: each booking may be rescheduled once. Rescheduling after the 4th day before your dining date is subject to availability on the new date; the amount paid will be transferred to the new sitting. Rescheduled bookings cannot be cancelled or refunded. - The number of guests cannot be changed. To adjust it, please cancel the entire booking and book again. If a member of your party does not attend, the full price for that seat is still payable. - If we are unable to open due to reasons on ESSE's side, a typhoon, or other circumstances beyond ESSE's control (such as natural disasters, power or water outages, or government orders), we will offer rescheduling or a full refund without deducting fees; this also applies to bookings that have already been rescheduled. For typhoons, this applies when the New Taipei City Government announces a suspension of work on the dining day and the suspension covers your sitting. Closures will be announced on Instagram. - Refunds will be returned to the original paying account. 06｜Dietary and Age The course may contain eggs, dairy, gluten, pungent alliums, gelatin, nuts, caffeine and alcohol. As the course contains alcohol, we can only host guests aged 18 and over; every seated guest must order the full course. The course is designed as a whole. We do not adjust it for dietary needs for any booking, do not accept changes after seating, and cannot guarantee the avoidance of cross-contact. If you have dietary restrictions or allergies, please note them when booking; this is for our reference on site only. The course is likewise not adjusted for guests who are pregnant or breastfeeding. The course contains alcohol and caffeine; please take this into account before booking. If you have multiple allergies, an allergy to alcohol or related restrictions, or any other condition that may affect your safety while dining, please do not book. 07｜On Site - Please avoid strong perfume. Smoking is prohibited, and outside food, drinks and pets are not permitted (guide dogs excepted); takeaway is not available. - Personal photography is welcome; please do not use flash or large lighting equipment. For commercial photography, please contact us first. - Please take care of our tableware and equipment. Damage caused intentionally or through negligence will be charged at the actual cost of repair or replacement. - We are located in a residential area; please keep your voice down, do not gather at the entrance, and observe parking regulations. - Guests whose behaviour affects safety on site or other guests' meals will be asked to leave; payment will not be refunded. We may not be able to reply to messages promptly during service or on days we are closed. For any questions about bookings, payment or refunds, please send us a message on Instagram or email esse.dessert@gmail.com. ESSE looks forward to meeting you.